Paralegal Designed

As the Operations Director of NWME, I have seen some fantastic saves. Being a former litigation paralegal and a client of IME vendors, I know very well that medico-legal evaluations require specific handling. With 20+ years’ experience as a litigation paralegal in Idaho, Washington, and Ohio, combined with my 11+ years’ experience as NWME’s Operations Director, I have come across a variety of fact patterns and situations.
NWME specializes in facilitating medico-legal evaluations, and we have been supporting attorneys and casualty adjusters in the Pacific Northwest since we opened our doors back in February 2008. By managing over 10,000 medico-legal requests, NWME has developed proprietary processes and have in place performance standards to give our clients an exceptional customer service and litigation support experience.

Enjoy a One-on-One or Virtual Lunch and Learn meeting for your colleagues and learn how standard IME service providers handle a large volume of Workmen’s Comp/L&I claims yet do not modify the handling of medico-legal requests in any manner.

Let me tell you how NWME became a leader in this industry, how NWME integrates with its clients and consultants, and why NWME is a trusted partner to many law firms in the Pacific Northwest.

I have presented to many groups in the past about this industry and the operations of an IME service provider. Having a “client” perspective, I speak about what a client should receive from their IME vendor, yet having a business perspective, I can relay what challenges, hurdles, and pain points occur during the coordination of medico-legal evaluations. It is not always “smooth sailing” and understanding the industry and its challenges from both sides is critical.

Click HERE to contact me to learn about this industry from an insider’s perspective. Let's also talk about how I can make NWME an extension of your office, providing you the "smooth sailing" you demand.


Susan Poulsen
Susan Poulsen
Operations Director
Litigation Paralegal

866.276.0505 x1212