Contact Us

Corporate and Records Mailing Address
One Union Square Building
600 University Street, Suite 2325
Seattle, WA 98101

Spokane Staffed Office Location
The Paulson Center
421 W. Riverside, Suite 972
Spokane, WA 99201

Main Tel: (206) 926-3756
Toll Free: (866) 276-0505
Fax: (866) 223-4996

Our Staff
Any member of our staff will assist you with whatever needs you may have. Please call our office, email us, or fill out and submit the request form referenced below.

President

Kristi L. Walter, President:
Kristi is the founder of Northwest Medical Experts, Inc. (NWME) and serves as its President. Kristi has worked in this industry since 1997. She initially worked for a large IME firm and in 2002 she started her own business supporting medical consultants as their administrative staff. If you have any issue that needs to be resolved or would like to see a particular service offered, please do not hesitate to call. Kristi may be reached at 866-276-0505 ext 103.

Director of Operations

Susan Poulsen, Operations Director/Paralegal
susan@nwmedicalexperts.com
Susan joined NWME in September 2009. She obtained her degree in Paralegal Studies from North Idaho College and brings 20+ years of experience as a Litigation Paralegal to NWME. Her legal background, experience, and extensive interaction and relationship development with clients, expert witnesses, and the legal community makes her a vital asset to the company. Susan directs NWME operations from our Spokane office and is available to assist clients and consultants at all levels. Susan may be reached at 866-276-0505 ext 112.

Sales & Marketing Department

Michael Briggs, Business Development Associate: michael@nwmedicalexperts.com
Michael joined NWME in June 2011.  He obtained a Bachelor’s degree in Interdisciplinary Studies; concentrating in Business & Political Science, from Arizona State University.  Michael utilizes his strong interpersonal communication and organizational skills to meet the needs of our clients. Michael is available for any questions regarding the services provided by NWME.  Michael may be reached at 866-276-0505 ext 115. 

Administrative Staff

Elizabeth Klein, Administrative Coordinator, Corporate Office: elizabeth@nwmedicalexperts.com
Elizabeth joined NWME in October 2011. She uses her four plus years of experience as an administrative assistant to facilitate smooth operations and business development. Elizabeth is available for any questions regarding NWME. Elizabeth may be reached at 866-276-0505 ext 117. 

Scheduling Department

Chrystal Davis, Lead Case Coordinator: chrystal@nwmedicalexperts.com
Chrystal joined NWME in April 2011.  Chrystal brings a long history of experience working with the public to NWME.  She provides outstanding customer service and responds quickly and efficiently to all communications regarding scheduling services with our clients and consultants. Chrystal is available for any questions regarding scheduling.  Chrystal may be reached at 866-276-0505 ext 102.  

Heather Decker-Ayers, Case Coordinator, Spokane Office: heather@nwmedicalexperts.com 
Heather joined NWME in August 2011. She is currently pursuing her Bachelor's Degree in Administrative Assistant, with a focus on Project Management at University of Phoenix. She provides outstanding customer service and responds quickly and efficiently to all communications regarding scheduling services with our clients and consultants. Heather is available for any questions regarding scheduling. Heather may be reached at 866-276-0505 ext 101.

Records Department

Naomi Hubert, Records Manager: naomi@nwmedicalexperts.com
Naomi joined NWME in January 2011.  She obtained her Bachelor's degree in Political Science and Swedish from University of Washington.  She uses her attention to detail and organizational skills to effectively and efficiently manage our fast paced Records Department.  Naomi is available for any questions regarding records. Naomi may be reached at 866-276-0505 ext 107. 

Amber Hoene, Records Coordinator: amber@nwmedicalexperts.com
Amber joined NWME in September 2011. She received her Certificate of Office Occupations from South Seattle Community College.  She uses her past work experience and organizational skills to efficiently manage and administer incoming records to NWME.  Amber is available for any questions regarding records.  Amber may be reached at 866-276-0505 ext 116.

Quality Assurance Department

Mona Ramos, Quality Assurance:
 mona@nwmedicalexperts.com
Mona joined NWME in January 2011. She has worked in this industry since 1995, first working for a large IME firm then working for a non-profit mental health agency in Snohomish County, WA. She is also licensed in massage therapy, having worked for several chiropractors and maintained a private practice.  Her extensive practical and industry experience makes her an invaluable asset to our company in her quality assurance role. Mona is available for any questions regarding reports and quality assurance.  Mona may be reached at 866-276-0505 ext 114.

Accounting Department

Linda Walter, Accounting: linda@nwmedicalexperts.com
Linda has been with NWME since its inception in January 2008. She obtained a degree in Business Administration from Oregon State University and brings over 30+ years' experience in accounting and business management to NWME. Her attention to detail and organization skills make her an invaluable asset to NWME. Linda is available for any questions regarding accounts payable and accounts receivable.  Linda may be reached at 866-276-0505 ext 104. 


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Extend your Office

We strive to create a unique partnership with each of our clients by creating and customizing services to meet their needs.

Extreme Customer Service

At Northwest Medical Experts the philosophy we live by is "anticipating needs and exceeding expectations" we go the extra mile.